Building Guest Confidence: Making Hospitality Safe

No industry has been hit harder by the COVID-19 pandemic than hospitality. Numerous hotels were forced to close, while those that remained open were often operating at occupancy rates lower than 10%. As more hotels begin to reopen, they are faced with a variety of questions ranging from how to go about attracting wary guests to what physical changes need to be made to ensure safety. How can individual hotels adapt to this evolving situation, and what must the industry as a whole do to get back on track?

In this webinar, a number of hospitality experts weighed in on these issues and more, offering firsthand insight into how industry leaders are planning to reopen as the pandemic continues to spread in some places while appearing to be on the retreat in others.

Click here to watch and listen to the webinar.